PRIVACY & SECURITY INFORMATION

At Fair Care Resolutions, your privacy is more than just a policy; it's a core commitment. We understand the sensitivity of the information you entrust to us, especially when dealing with medical claims and personal health data. Here's how we ensure your information remains secure:

HIPAA Compliance: We adhere strictly to the Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect your Protected Health Information (PHI). This commitment ensures that your medical data is handled with the utmost confidentiality.

Encrypted Email Services: Use HIPAA-compliant encrypted email services for all communications involving your personal or medical information. This encryption means that only you and I can access the content of our emails, keeping your details safe from unauthorized eyes.

Passcode Protection: Every document or sensitive information shared is passcode protected. You'll receive unique passcodes for accessing your files, adding an additional layer of security to your personal data.

Data Handling:

Minimal Data Collection: Only collect the information necessary to handle your claim effectively.
Secure Storage: All data is stored on secure servers with encryption at rest and in transit.
Access Control: Only Fair Care Resolutions will have access to your information, and there's no sharing with third parties without your explicit consent and signed documentation.

Confidentiality in Communication: When discussing your case, whether over the phone or in person, we ensure that our conversations are private and secure. Your case will never be discussed in public spaces and information will never be shared in any non-secure environment.

Regular Updates and Consent: Keeping you informed about how your data is being used and will seek your consent for any new use of your information beyond the scope of our initial agreement.

Your Rights: You have the right to:

Access your data
Request corrections to your data
Request deletion of your data once our service is complete

Accountability: In case of any data breach or privacy concern, you will be notified immediately and we will take all necessary steps to mitigate any potential harm.

Your trust is invaluable, and we take the responsibility to safeguard your privacy very seriously. If you have any questions about privacy or how your information is protected, please don't hesitate to reach out. Together, we can ensure your peace of mind in every aspect of our work.